Ottawa Fitness Studio - 359 Bank St - Beside Pure Yoga
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Faqs.

Fitness done differently.
  • I’m a beginner or I haven’t worked out in a while - will I be able to keep up?

    Yes! We all start somewhere. You are able to choose the weights that suit you best, and take things at your own pace. There is always an explanation of the exercises before class starts, and our trainers are walking around throughout the workout to help with form and to encourage you.

    If you are new, we recommend showing up for class at least 15 minutes early to fill out a waiver and have a chance to ask our staff any questions you may have. 

  • How often should I be coming?

    We recommend at least 2-3 classes a week to see results. But as always - listen to your body.

    If you’re sore, or tired, take a rest day.

  • What’s the difference between the class styles?

    You can read a full description of our class styles below:

    Strength

    The aim of this class is to get stronger. Bringing focus to form, slowing the movement down, and adding weight. Create better posture and improve athleticism by challenging your strength to a different type of fatigue.

    Sweat

    Mixing movements to work both strength and conditioning. Test and strengthen your bodies endurance, strength, and cardio with this high intensity format.

    Kettlebells

    This class style focuses on building strength and functional movements using kettlebells.

  • What should I bring?

    Clothes you’re comfortable moving and sweating in, a water bottle, indoor running shoes (please no outdoor shoes!)

  • Do I have to prebook my classes? How far in advance can I book?

    Yes! We highly recommend scheduling your classes in advance since spots are limited. Our booking window opens 7 days before the scheduled class. You can schedule your classes through our website or our app (Pure Fit App coming soon!)

  • How does the waitlist work?

    If a class is full, we encourage you to join the waitlist! Treat a waitlisted spot as a regularly scheduled class. Payment is required to hold a spot on the waitlist - if you do not make it into the class you were waitlisted for, the credit will remain on your account for a later use.  

    If a space opens up more than 6 hours before the scheduled class time you will be added to the class and will receive a text/email asking you to confirm your spot in class. 

    If a space opens up less than 6 hours before the scheduled class time, you will automatically be added to the class and will receive a text/email confirming your spot in class, however you will not be able to cancel out of the class without incurring a late cancellation fee.

  • What is your cancellation policy?

    Spots are limited! To help you get off that waitlist and into class, we have a 6 hour cancellation policy. If you cancel your class within 6 hours of your scheduled class time, you will incur a $20 late cancellation fee if you are on an unlimited pricing option (Pure Fit membership, one month unlimited). If you have a class package or drop in, the class will be deducted from your account. 

    Please note - we reserve the right to give up your spot in class if you are not here within the scheduled class start time.

  • Can I move my reservation?

    If you are outside the 6 hour cancellation window, you can cancel and book another class that isn’t full. If you are within 6 hours of the scheduled class time, it is considered a late cancellation and the above policy would apply. 

  • What happens if I miss a class?

    If you miss a class without cancelling you will incur a no show fee of $30 if you are on an unlimited pricing option, or a class will be deducted from your account if you have a class package or drop in. We highly recommend adding your scheduled classes into your calendar so you do not forget about the classes you schedule!

  • Where are you located? Does your location have change rooms?

    We are located directly beside our Pure Yoga Centretown location at 359 Bank Street (Bank and Gilmour) We are equipped with changerooms, lockers, showers, and have shower towels to rent for $2. Street parking is free after 5:30pm on weekdays and all day Saturday & Sundays.

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